Support

Get help with LinkCAD

Support is provided by email by Gehriger Engineering, the company that develops LinkCAD. Best effort; no contractual response time.

How to reach us

Technical questionssupport@linkcad.com
Orders, quotes and upgradessales@linkcad.com
ResponseBest effort; no contractual response time.
What to sendLinkCAD version and build, operating system, serial or order number, the exact error message, the steps to reproduce, and the input file or a cut-down sample.
Confidential filesDo not email confidential or export-controlled design files. Ask us first and we will agree on a way to share a sample.
ClosuresSupport is closed over the Christmas holidays.

Common tasks

Install LinkCAD

Windows and Linux installation, and running LinkCAD 10 and 11 side by side.

Activate a license

Enter your registration code and find the serial number.

Move a license

Transfer a Single User license to another computer.

Trial does not start

What to do when the trial period cannot be stored.

Convert from the command line

Unattended conversions, command files and batches.

FAQ

Answers to the most frequent questions.

Still stuck?

Write to us with the details listed above.